Software Support and Maintenance Services
At Veztraa, we offer complete Software support & maintenance services to keep your software 100% efficient, accessible & glitch-free!
Trusted By 100+ Happy Clients including these Fortune companies
Software Support and Maintenance
Do you work with a distinctly average Software support and maintenance company? Has your company’s maintenance cost become burdensome?
Veztraa Solutions can provide IT support and maintenance services. Our Software maintenance and support experts are always available to respond to your needs, whether it’s ongoing administrative management, hosting and server configuration, technical consulting, third-party integration, or enhancement of your website or web-based software.
Modifications & Technical Improvements
We can modify if any feature is not working as expected or if a new feature is to be added to enhance UI/UX by doing a thorough code review, checking technical functionalities, understanding how modules are interacting, and so on. We additionally manage code readability for future needs and latest version control.
Bug & Glitch Removal
We identify the bug and try to fix it from the backend instead of making changes in multiple platforms (iOS/Android individually) to save time and avoid version updates on the store for minor changes/bug fixes. We then find the route course of the bug and fix it permanently by applying the relevant solution.
Performance Improvements
We use GT Matrix & Google services to check the performance and responsiveness of the app on various devices across browsers. We then remove unnecessary JS and CSS images for query optimization, minimize long/unnecessary responses generated from API for quick turnaround of data display & reduce load time.
Why Software Support and Maintenance is so Important?
Priority always revolves around seemless and optimum user experience with a sound software/app
SECURITY
It is crucial to have latest security integrations in place to avoid any mis-handlings.OPTIMUM USER EXPERIENCE
You can provide the best & seamless user experience with our continuous support & maintenance service.AVOID NEGATIVE REVIEWS & DECREASE BOUNCE RATE
Once your app/website is LIVE, we fix mis-functionality on priority basis to avoid negative reviews in case of mobile or bounces in-case of website.
OS & BROWSER VERSION UPDATE
In order to have your app/software LIVE & accessible throughout, we ensure browser/OS versions are updated.For instance, Apple discards an app if deprecated controllers/methods are used like UIWebview, UISearchController etc. or say, as per Google policy, we must maintain the current minimum version level.
STABLITY & SCALIBILITY
Your app/software runs smooth, stable when glitches are fixed on priority basis & bugs are removed. We can help you add any feature/ or UI changes at later stage to scale your app/website.
Explore our Dedicated Software Support & Maintenance Case Study
A flawless user experience is how you attract users and retain them. It’s also how you make sure you’re always on top and that your business remains resilient and successful.
Quadmap
Over 10,000 successful installation
Bug Fixing & Feature addition Support implemented for both Android and iOS technologies.
Read Case Study
TweakTown, Australia
10 years Long Support & Maintenance
Seamless website, functioning with 10K+ traffic every day, making it one of the most popular tech websites.
Read Case Study
Crome Camera
Responsive & Fully Functional Web Application
Integrate plugins, fix issues – ensure swift functioning in estimated time delivering the finest outcome
Read Case StudySchedule a Call With Our Software Consultant & Get a Free Quotation For Your Project
The Value We Offer Our Clients
We ensure your experience with us is hassle-free and transparent.
Optimized Solution
We provide you with software support and maintenance services that allow you to help your team create the maximum benefit of the innovative solution developed to resolve your business problems and generate higher returns.
Diverse skills
We are constantly updated with latest market trends & technologies to provide complete support across all platforms and technologies.We have 350+ in-house diversed experienced Tech experts to fulfil your needs.
Long-Term Partnership
We believe in a continuous and long term association to understand and support your evolving needs as your business grows, and allow you to gain continuous user engagement and returns.
Fair Time Zone
We prefer to work in IST & in overlapping working hours. Providing you the benefit to collaborate & discuss in overlapping hour everyday as well as our employees with work-life balance to have optimum high efficiency at work.
We work with you with these Business Friendly Working Model
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Dedicated Resource/TeamOn-demand/Hourly
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Definition
We provide support round the clock with resources or team working dedicatedly for your organization to fix any problem / develop any feature on a priority basis.
We provide support once your demand is placed, we allocate an available resource suitable to your need and help you complete the work on an hourly basis.
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Resource
Dedicated Resource
Resource as per availability*
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Association
Long-term association
Demand based association
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Response Time
Prioritized and faster problem solving as a reliable support team is always available for you.
May take longer to solve the problem as we have to understand the system each time.
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Term
Committed scope and term
Limited commitment
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Pricing
Pricing tied to service levels monthly/annual basis
Pricing tied to hours worked
Time Zone
Time Zone
We prefer to work in Indian Standard Time Zone & in overlapping working hours.
Providing you the benefit to collaborate & discuss your needs, and progress with the team in the overlapping hour Everyday. As well as sound work-life balance to our employees to have high efficiency & productivity at work.
The culture at Veztraa, not only promotes a 100% client satisfaction, but also takes utmost care(or focuses) for employee’s growth.
Having said, in case of Urgency/Crisis Scenario, our team is here irrespective of any time zones, holding our Integrity towards you and your company. Due to which we are able to establish long term relations with our clients and attain 95% client retention ratio.
8 Years of Trust & Hard Work
Over the years we have leveraged exceptional technological expertise at affordable prices to offer our clients customized solutions to suit their needs and industry niches. Our development is focused on making reliable, appealing, easy-to-use, speedy, scalable, and customized deliverables.
Happy to Deliver
Successful Projects
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Globally Trusted in over
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Recognized by
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Blessed with
Customer Retention Ratio
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Veztraa is not just another software development company, but it is an institution for global businesses to get the technical solution to complex business problems and needs with a vision that is client-oriented. Learn more about our values, how we address challenges from our CIO, Veztraa Solutions.
TESTIMONIALS
Our Clients Say
We place a huge value on strong relationships. Our clients have faith in us. We always keep them ahead of their competitors by serving them top notch IT solutions.
We have been working with Veztraa Solutions for so many years now and are pleased with the results so far. It is our first time hiring external help to grow our website from India and I’m happy to testify that the work provided is of high standard. I wouldn’t hesitate in recommending Veztraa Solutions to others.
Cameron Wilmot
Cofounder, TweakTown | Australia
Working with them has been very pleasant; we’ve really enjoyed the collaboration.
Dmitry Dorogov
Owner, Quadmaps | Russia
Our Clients Across Industry
We have worked with 100+ clients in the past 8 years across various industries resolving complexities and differentiating them with optimum software solutions suitable to their business proposition.
Frequently asked questions (FAQ)
See the answers to some of our most commonly asked questions below.
While the average time taken to build an application from scratch is 3 to 9 months, the actual time duration varies according to the complexity of your project. However, we can let you know the estimated time, once you tell us your app idea and specific requirements.
From healthcare to retail & eCommerce and real estate to entertainment, travel and beyond, our services span various industries. To know more about our work, take a glance at the Case Studies
The available technologies have advanced a lot and our developers make sure to stay updated. To know the technologies we work on, refer to our website.
On clients’ request we provide NDA for specific projects. To discuss this, connect with us.
You simply need to fill the inquiry form and we’ll get back to you within 24 hours with the next steps to follow.
Industry Notion
Awards
As the world’s leading web & mobile app development company, we have been privileged to win 6+ awards for our working process. We’re honored to be a recipient of each of these awards for our hard work & customer loyalty.
SGCCI
Best outsourcing company in SGCCI
Clutch
Certified Top 1000 Companies Global 2021
Siliconindia
Certified as a Mobile app Developers